FREQUENTLY ASKED QUESTIONS – 1 Edition 1: June 2017
As a customer of Hambleton Leisure Centre, we wanted to make sure you are kept up to date with the development project as it happens including any closures of the facility.
Hambleton District Council has committed £2.5, in order to revamp Hambleton Leisure Centre including £213k grant assistance from Sport England.
The new improvements will help our Zest customers enjoy an ACTIVE life.
What does the project include?
- New state-of-the-art fitness suite extension that more than doubles the current work out space and includes a toning studio, accessible toilet and changing room and 24 hour gym access.
- Remodelling of dry female and male members’ changing areas and toilets
- Remodelling of the pool changing village
- New spinning studio
- New multi-purpose dance studio
- New platform lift in Reception
- Sports Hall refurbishment
- Essential maintenance works to poolside
When does the project start?
Construction works started on 26 June 2017. Ten nearby parking bays have been taken out of use to allow access into the site compound and contractor parking. There is also likely to be an increase in traffic coming in and out of the carpark during the works.
When will the improvements be completed?
All facilities will be open for 2 January 2018 with some open before then.
How can I contribute my views?
As the project progresses customers will be consulted regarding gym equipment, fitness classes and pool programme in August. This will be conducted at the centre and online. If you have any comments at this stage please email firstname.lastname@example.org
How will I be kept up to date with progress?
Storyboards and updates will be displayed around the centre. Updated information will also be posted online at Hambleton.gov.uk/zest/hlcproject, through our Facebook page at Facebook.com/HambletonLeisureCentre as well as updated on this development website.
Will there be any closures?
Yes, but we have a phased approach to the redevelopment and will be closing individual areas on a basis that minimises disruption to customers.
Building works commenced 26 June 2017 on the fitness suite extension. Access to the current gym will be unaffected by this.
Phase 1 closures are listed below:
1. The Outdoor Changing Rooms will be closed for 8 weeks to allow contractors unrestricted access. These works commenced Monday 26 June 2017 until Friday 18 August 2017.
2. The Sports Hall will be closed for a period of 6 weeks. The refurbishment of the Sports Hall will commence Monday 24 July 2017 until Friday 1 September 2017.
Phase 2 includes refurbishment of the Sports Hall Changing Rooms, Swimming Pool, Changing Village and Reception works. Advance notice will be provided regarding any closures/disruption to these areas. This information will be communicated mid-July to all those directly affected.
Gym and Studio redevelopment will start later in the year. Information will be communicated mid-September to those affected.
I am a Zest Freedom member – how do the Phase 1 closures affect my membership?
Zest Freedom members are encouraged to use the many activities included as part of their membership that are not affected by the Sports Hall closure, including the gym, swimming, sauna, and fitness classes. Remember badminton is also available at Bedale and Stokesley Leisure Centres subject to availability.
Zest Junior Freedom
Based on your child’s current use and access to the activities available in their membership, we will automatically adjust your child’s membership if needed and you will be notified of this by letter.
I currently use the Outdoor Changing Rooms – how will the closure affect me?
Sauna User: please use the changing village.
Other customers: please use alternative changing provision in the changing village, gym changing rooms or sports hall changing.
I currently take part in activities in the Sports Hall – how will the closure affect me?
All activity will resume on 2 September.
Badminton: Will be unavailable for hire during the closure.
Regular Bookings and Casual Bookings: Can hire a badminton court at Bedale or Stokesley Leisure Centres subject to availability. Badminton courts are available to hire at these sites on most weekday evenings and weekends.
Should you book a court at an alternative venue, we would like to offer you a reduction on your badminton court fee during the closure period at Hambleton. Simply collect a voucher from Hambleton Leisure Centre reception and you can save £1 off each badminton court booking you make at another centre. Your fellow players are also eligible for a voucher to save £1. The vouchers will be available from week commencing 10 July 2017.
If you are interested in boking a Badminton court at one of our other sites please contact us on (01609) 777070 and we will book this for you or contact Bedale Leisure centre (01677) 424272 or Stokesley Leisure Centre: (01642) 711140.
Badminton Club: The Badminton Club have been notified of the closure and all sessions have been cancelled during this period.
5 A Side: During this period you will be unable to play 5-a-side, however you are welcome to use the Floodlit Pitch. Football is also available to hire at Bedale and Stokesley Leisure Centres on most weekday evenings and weekends. These alternatives are subject to availability.
If this would be of interest please contact us on 01609 777070 and we can book this for you or contact Bedale Leisure Centre: (01677) 427272 or Stokesley Leisure Centre: (01642) 711140.
Karate: The good news is that we are still able to offer this activity at the Centre. To allow this to happen both Wednesday sessions have been transferred to Saturdays and will now take place between 3.30-5.30pm and will be held in the Studio. Please speak to your Coach for further information.
Our Coaches also offer Karate at Stokesley Leisure Centre on Fridays 6.30-9.30pm.
Trampolining and Roller-skating: There will be no Trampolining or roller-skating sessions during the closure.
Gymnastics: There will be no Gymnastics during the closure.
All those currently enrolled on Gymnastics will need to confirm a place is required on the next Gymnastics course that will begin when the Sports Hall reopens (and provide payment if applicable). Please confirm before Friday 18 August to guarantee your child’s space.
Ten week cash payers: If you pay for your Gymnastics by ten week course, please note that this closure means you are entitled to 1 week credit for week commencing 24 July (Course week 10). This will be credited to your next course when the Sports Hall reopens.
Parties: The Sports Hall will be unavailable for hire for parties during the closure. Parties are available at other centres.
Group Fitness: The good news is that group fitness classes will continue at Hambleton Leisure Centre and listed below are the forthcoming changes during this closure period: –
Current GF Programme
GF Programme during Closure
Please note that due to the size of the studio the number of available spaces at Pilates has reduced. We have added two extra classes on a Thursday to help meet demand.
Boccia and Multi Sports: Boccia will be relocated to the Mencap Centre, Northallerton from Saturday 29 June. Multi Sports will also be relocated from Tuesday 25 July to the Mencap Centre. Please contact Joe.Mckechnie@hambleton.gov.uk with any queries.
Allertonshire School and Northallerton Amateur Swim Club have been notified via letter and all sessions in the Sports Hall have been cancelled.